Melbourne Christmas Trees complies with the Privacy Act 1988 (Cth) (Privacy Act) and the applicable Privacy Principles in the Privacy Act when handling personal information. We take seriously the protection of your personal information. Personal information includes any information or opinion, whether true or not, about a person who is identified or whose identity can reasonably be established.
Collection: We collect personal information for the purposes of delivering the Melbourne Christmas Trees service through the Melbourne Christmas Trees website located at www.melbournechristmastrees.com (Website). We collect personal information:from users – when they register an account, place an order or purchase a product via the Website or via or over the telephone;
Use: We will use any personal information collected to provide the Melbourne Christmas Trees service, operate the Website, send you our newsletter, respond to feedback and complaints, communicate with purchasers and suppliers, develop new services, enforce our terms and conditions with you, and address potentially prohibited or illegal activities.
In all cases, unless you have opted out, you consent to us using your personal information for direct marketing purposes in order to tell you about products, services and offers that we think may be of interest to you. We may contact you by mail, telephone, email or SMS to market our products and services. We will always give you the opportunity to opt out of receiving any future direct marketing correspondence. If you are a customer, you may also opt out by logging into your online account and deselecting the 'Communications' tab.
Data security and quality: We will take reasonable steps to protect the personal information we collect and hold from misuse, loss, interference and from unauthorised access and modification, and to make sure it is accurate, complete and up-to-date when we collect, use or disclose it. To assist us, please ensure you provide us with your correct details, and let us know if you believe the information we have about you is inaccurate, incomplete, out of date or misleading (and we will take reasonable steps to correct the information). You can also update your profile by logging into your account. We may take steps to destroy or permanently de-identify information when it is no longer needed for any purpose for which it may be used or disclosed. We may retain and use de-identified information.
Access, correction and complaints: You can request, and we will provide you with access to, any personal information we hold about you (subject to any applicable legal exceptions). Please also let us know if you have any concerns or complaints about the way we are handling your personal information so we can address them.
Transfer in certain circumstances: If there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of Melbourne Christmas Trees then, in our sole discretion, we may transfer, sell or assign personal information collected to one or more relevant third parties.
Melbourne Christmas Trees Pty Ltd
Address: 801 Glenferrie Road, Hawthorn, Victoria 3122
Phone no.:0416 733 168
For further information on your privacy rights go to: www.privacy.gov.au.