Melbourne Christmas Trees complies with the Privacy Act 1988 (Cth) (Privacy Act) and the applicable Privacy Principles in the Privacy Act when handling personal information. We take seriously the protection of your personal information. Personal information includes any information or opinion, whether true or not, about a person who is identified or whose identity can reasonably be established.
Collection: We collect personal information for the purposes of delivering the Melbourne Christmas Trees service through the Melbourne Christmas Trees website located at www.melbournechristmastrees.com (Website). We collect personal information:
from users – when they register an account, place an order or purchase a product via the Website or via or over the telephone;Consent: By registering with us, setting up an account and agreeing to the Customer Terms and Conditions and/or using the Website or supplying documents to us, you consent to us collecting, using and disclosing your personal information for the purposes specified in this Privacy Policy.
Use: We will use any personal information collected to provide the Melbourne Christmas Trees service, operate the Website, send you our newsletter, respond to feedback and complaints, communicate with purchasers and suppliers, develop new services, enforce our terms and conditions with you, and address potentially prohibited or illegal activities.
In all cases, unless you have opted out, you consent to us using your personal information for direct marketing purposes in order to tell you about products, services and offers that we think may be of interest to you. We may contact you by mail, telephone, email or SMS to market our products and services. We will always give you the opportunity to opt out of receiving any future direct marketing correspondence. If you are a customer, you may also opt out by logging into your online account and deselecting the 'Communications' tab.
Disclosure and sharing: When a product is purchased, we may disclose the customer's personal information to the supplier. We may also disclose personal information to third parties for purposes associated with a purchase and to third party service providers we engage to help us deliver our products and services and for marketing purposes. We will only disclose personal information to additional third parties with consent or if permitted or authorised to do so by law. Some places outside of Australia may not have adequate data protection laws at all or may offer differing levels of protection of personal information which are not as high as in Australia. By submitting personal information to us, you acknowledge that, provided we have used your personal information in the ways set out in this Privacy Policy, we cannot be held responsible for any use of your data by third parties located overseas who receive and process your data.
Data security and quality: We will take reasonable steps to protect the personal information we collect and hold from misuse, loss, interference and from unauthorised access and modification, and to make sure it is accurate, complete and up-to-date when we collect, use or disclose it. To assist us, please ensure you provide us with your correct details, and let us know if you believe the information we have about you is inaccurate, incomplete, out of date or misleading (and we will take reasonable steps to correct the information). You can also update your profile by logging into your account. We may take steps to destroy or permanently de-identify information when it is no longer needed for any purpose for which it may be used or disclosed. We may retain and use de-identified information.
Cookies: We use ""cookies"", technology to store data on your computer using the functionality of your browser. Many websites do this because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. You can usually modify your browser to prevent cookie use – but if you do this our service (and our Website) may not work properly. The information stored in the cookie is used to identify you. This enables us to operate an efficient service and to track the patterns of behaviour of visitors to the Website.
Also, in the course of serving advertisements to the Website (if any), third-party advertisers or ad servers may place or recognize a unique cookie on your browser. The use of cookies by such third party advertisers or ad servers is not subject to this Privacy Policy, but is subject to their own respective privacy policies.
Access, correction and complaints: You can request, and we will provide you with access to, any personal information we hold about you (subject to any applicable legal exceptions). Please also let us know if you have any concerns or complaints about the way we are handling your personal information so we can address them.
Transfer in certain circumstances: If there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of Melbourne Christmas Trees then, in our sole discretion, we may transfer, sell or assign personal information collected to one or more relevant third parties.
Changes to this Privacy Policy: This Privacy Policy forms part of the agreement between you and us (either in your capacity as a customer or a supplier). We may, from time to time, amend this Privacy Policy, in whole or part, in our sole discretion. Any changes to this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy on the Website. Depending on the nature of the change, we may announce the change on the home page of the Website or by email (if we have your email address). However, in any event, by continuing to use the Website following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Policy, as amended from time to time, in whole or part, you must terminate your use of the Website.
Contact us: If you have any questions about this Privacy Policy, or if you wish to request access to your personal information, correct or update you details or raise any privacy concerns you may have, please contact us at:
Melbourne Christmas Trees Pty Ltd
Address: 801 Glenferrie Road, Hawthorn, Victoria 3122
Phone no.:0416 733 168
Email: sales@melbournechristmastrees.com
For further information on your privacy rights go to: www.privacy.gov.au.
